Contenuto dell'articolo principale
Abstract
OBIETTIVO: Descrivere la soddisfazione lavorativa (job satisfaction) ed esplorare le motivazioni della richiesta di turnover da parte degli infermieri clinici.
METODO: Studio mixed-method condotto presso un’Azienda Ospedaliera di Roma Hub di II livello, su un campionamento di convenienza al personale infermieristico in servizio nelle seguenti tre aree cliniche: medica, chirurgica e d’urgenza/emergenza.
RISULTATI: Il campione di 133 infermieri risulta avere una buona job satisfaction (60,9%). Il 21% si ritiene insoddisfatto e il 18% è incerto sul grado di soddisfazione. Gli infermieri appartenenti all’aerea urgenza-emergenza sono quelli che mostrano una più alta soddisfazione (43,7%), mentre i più insoddisfatti sono gli appartenenti all’area chirurgica (53,3%). La fascia di età tra 45-50 anni è disposta al turnover immediato, rispetto agli over 50 che preferisce rimanere nella realtà ove opera. L’analisi qualitativa ha fatto emergere 7 macroaree.
CONCLUSIONI: Gli infermieri riferiscono una ottimale soddisfazione lavorativa, ma molti di loro ritengono necessario un turnover. I risultati possono avere importanti implicazioni per gli infermieri per contribuire a migliorare gli ambienti di lavoro, al fine di limitare l’intenzione di turnover
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Dettagli dell'articolo
Riferimenti
- Ambrosi, E., Galletta, M., Portoghese, I., Battistelli, A., &Saiani, L. (2013). The intention to leave a hospital: Individual, occupational and organizational charactersitics of a sample of nurses in Northern Italy. Giornale Italiano Di Medicina Del Lavoro Ed Ergonomia, 35(1), 17–25.
- Atefi, N., Abdullah, K. L., &Wong, L. P. (2016). Job satisfaction of Malaysian registered nurses: A qualitative study. Nursing in Critical Care, 21(1), 8–17. https://doi.org/10.1111 /nicc.12100
- Bagheri, S., Kousha, A., Janati, A., &Asghari-Jafarabadi, M. (2012). Factors influencing the job satisfaction of health system employees in tabriz, iran. Health Promotion Perspectives, 2(2), 190–196. https://doi.org/10.5681/hpp.2012.022
- Barlow, K. M., &Zangaro, G. A. (2010). Meta-analysis of the reliability and validity of the Anticipated Turnover Scale across studies of registered nurses in the United States. Journal of Nursing Management, 18(7), 862–873. https://doi.org/10.1111/j.1365-2834.2010.01171.x
- Bernal, D., Campos-Serna, J., Tobias, A., Vargas-Prada, S., Benavides, F. G., & Serra, C. (2015). Work-related psychosocial risk factors and musculoskeletal disorders in hospital nurses and nursing aides: A systematic review and meta-analysis. International Journal of Nursing Studies, 52(2), 635–648. https://doi.org/10.1016/j.ijnurstu.2014.11.003
- Cafaro, G., &Sansoni, J. (2010). Job satisfaction: A comparative study between public and private practice. Professioni Infermieristiche, 63(2), 67–76.
- Cohen, M. Z., Kahn, D. L., &Steeves, R. H. (2000). Hermeneutic Phenomenological Research: A Practical Guide for Nurse Researchers. SAGE Publications, Inc. https://doi.org/ 10.4135/9781452232768
- Coomber, B., &Barriball, K. L. (2007). Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: A review of the research literature. International Journal of Nursing Studies, 44(2), 297–314. https://doi.org /10.1016/j.ijnurstu.2006.02.004
- De Simone, S., Planta, A., &Cicotto, G. (2018). The role of job satisfaction, work engagement, self-efficacy and agentic capacities on nurses’ turnover intention and patient satisfaction. Applied Nursing Research: ANR, 39, 130–140. https://doi.org/10.1016/j.apnr.2017.11.004
- Derycke, H., Clays, E., Vlerick, P., D’Hoore, W., Hasselhorn, H. M., &Braeckman, L. (2012). Perceived work ability and turnover intentions: A prospective study among Belgian healthcare workers. Journal of Advanced Nursing, 68(7), 1556–1566. https://doi.org/10.1111/j.1365-2648.2012.05961.x
- Fasbender, U., Van der Heijden, B. I. J. M., & Grimshaw, S. (2019). Job satisfaction, job stress and nurses’ turnover intentions: The moderating roles of on-the-job and off-the-job embeddedness. Journal of Advanced Nursing, 75(2), 327–337. https://doi.org/10.1111/jan.13842
- Latina, R., Salomone, K., D'Angelo, D., Coclite, D., Castellini, G., Gianola, S., Fauci, A., Napoletano, A., Iacorossi, L., & Iannone, P. (2020). Towards a New System for the Assessment of the Quality in Care Pathways: An Overview ofResearch and Public Health, 17(22), 8634. https://doi.org/10.3390/ijerph17228634
- Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309–336. https://doi.org/10.1016/0030-5073(69)90013-0
- Lu, H., While, A. E., & Louise Barriball, K. (2008). Role perceptions and reported actual role content of hospital nurses in Mainland China. Journal of Clinical Nursing, 17(8), 1011–1022. https://doi.org/10.1111/j.1365-2702.2007.01950.x
- Lu, H., Zhao, Y., & While, A. (2019). Job satisfaction among hospital nurses: A literature review. International Journal of Nursing Studies, 94, 21–31. https://doi.org/10.1016/ j.ijnurstu.2019.01.011
- Magnavita, N., Fileni, A., Magnavita, L., Mammi, F., Roccia, K., De Matteis, B., Colozza, V., & Vitale, M. V. (2007). Job satisfaction. Use of the Job Satisfaction Scale (JSS). Giornale Italiano Di Medicina Del Lavoro Ed Ergonomia, 29(3 Suppl), 655–657.
- Marti, F., Giannarelli, D., Mitello, L., Fabriani, L., Latina, R., & Mauro, L. (2019). Correlation between Work Engagement and Burnout among Registered Nurses: An Italian hospital survey. Professioni Infermieristiche, 72(1), 42–49. https://doi.org/10.7429/pi.2019.72042
- Sansoni, J., De Caro, W., Marucci, A. R., Sorrentino, M., Mayner, L., & Lancia, L. (2016). Nurses’ Job satisfaction: An Italian study. Annali Di Igiene: Medicina Preventiva E Di Comunita, 28(1), 58–69. https://doi.org/10.7416/ ai.2016.2085
- Tao, H., Zhang, A., Hu, J., & Zhang, Y. (2012). Regional differences in job satisfaction for mainland Chinese nurses. Nursing Outlook, 60(4), 213–220. https://doi.org/10.1016/ j.outlook.2011.08.007
- Zweifel, P. (2016). A Novel way to Compare Health Care Systems and to Assess their Potential Competitiveness. Economic Affairs, 36(2), 155–167. https://doi.org/10.1111/ecaf.12175
Riferimenti
Ambrosi, E., Galletta, M., Portoghese, I., Battistelli, A., &Saiani, L. (2013). The intention to leave a hospital: Individual, occupational and organizational charactersitics of a sample of nurses in Northern Italy. Giornale Italiano Di Medicina Del Lavoro Ed Ergonomia, 35(1), 17–25.
Atefi, N., Abdullah, K. L., &Wong, L. P. (2016). Job satisfaction of Malaysian registered nurses: A qualitative study. Nursing in Critical Care, 21(1), 8–17. https://doi.org/10.1111 /nicc.12100
Bagheri, S., Kousha, A., Janati, A., &Asghari-Jafarabadi, M. (2012). Factors influencing the job satisfaction of health system employees in tabriz, iran. Health Promotion Perspectives, 2(2), 190–196. https://doi.org/10.5681/hpp.2012.022
Barlow, K. M., &Zangaro, G. A. (2010). Meta-analysis of the reliability and validity of the Anticipated Turnover Scale across studies of registered nurses in the United States. Journal of Nursing Management, 18(7), 862–873. https://doi.org/10.1111/j.1365-2834.2010.01171.x
Bernal, D., Campos-Serna, J., Tobias, A., Vargas-Prada, S., Benavides, F. G., & Serra, C. (2015). Work-related psychosocial risk factors and musculoskeletal disorders in hospital nurses and nursing aides: A systematic review and meta-analysis. International Journal of Nursing Studies, 52(2), 635–648. https://doi.org/10.1016/j.ijnurstu.2014.11.003
Cafaro, G., &Sansoni, J. (2010). Job satisfaction: A comparative study between public and private practice. Professioni Infermieristiche, 63(2), 67–76.
Cohen, M. Z., Kahn, D. L., &Steeves, R. H. (2000). Hermeneutic Phenomenological Research: A Practical Guide for Nurse Researchers. SAGE Publications, Inc. https://doi.org/ 10.4135/9781452232768
Coomber, B., &Barriball, K. L. (2007). Impact of job satisfaction components on intent to leave and turnover for hospital-based nurses: A review of the research literature. International Journal of Nursing Studies, 44(2), 297–314. https://doi.org /10.1016/j.ijnurstu.2006.02.004
De Simone, S., Planta, A., &Cicotto, G. (2018). The role of job satisfaction, work engagement, self-efficacy and agentic capacities on nurses’ turnover intention and patient satisfaction. Applied Nursing Research: ANR, 39, 130–140. https://doi.org/10.1016/j.apnr.2017.11.004
Derycke, H., Clays, E., Vlerick, P., D’Hoore, W., Hasselhorn, H. M., &Braeckman, L. (2012). Perceived work ability and turnover intentions: A prospective study among Belgian healthcare workers. Journal of Advanced Nursing, 68(7), 1556–1566. https://doi.org/10.1111/j.1365-2648.2012.05961.x
Fasbender, U., Van der Heijden, B. I. J. M., & Grimshaw, S. (2019). Job satisfaction, job stress and nurses’ turnover intentions: The moderating roles of on-the-job and off-the-job embeddedness. Journal of Advanced Nursing, 75(2), 327–337. https://doi.org/10.1111/jan.13842
Latina, R., Salomone, K., D'Angelo, D., Coclite, D., Castellini, G., Gianola, S., Fauci, A., Napoletano, A., Iacorossi, L., & Iannone, P. (2020). Towards a New System for the Assessment of the Quality in Care Pathways: An Overview ofResearch and Public Health, 17(22), 8634. https://doi.org/10.3390/ijerph17228634
Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance, 4(4), 309–336. https://doi.org/10.1016/0030-5073(69)90013-0
Lu, H., While, A. E., & Louise Barriball, K. (2008). Role perceptions and reported actual role content of hospital nurses in Mainland China. Journal of Clinical Nursing, 17(8), 1011–1022. https://doi.org/10.1111/j.1365-2702.2007.01950.x
Lu, H., Zhao, Y., & While, A. (2019). Job satisfaction among hospital nurses: A literature review. International Journal of Nursing Studies, 94, 21–31. https://doi.org/10.1016/ j.ijnurstu.2019.01.011
Magnavita, N., Fileni, A., Magnavita, L., Mammi, F., Roccia, K., De Matteis, B., Colozza, V., & Vitale, M. V. (2007). Job satisfaction. Use of the Job Satisfaction Scale (JSS). Giornale Italiano Di Medicina Del Lavoro Ed Ergonomia, 29(3 Suppl), 655–657.
Marti, F., Giannarelli, D., Mitello, L., Fabriani, L., Latina, R., & Mauro, L. (2019). Correlation between Work Engagement and Burnout among Registered Nurses: An Italian hospital survey. Professioni Infermieristiche, 72(1), 42–49. https://doi.org/10.7429/pi.2019.72042
Sansoni, J., De Caro, W., Marucci, A. R., Sorrentino, M., Mayner, L., & Lancia, L. (2016). Nurses’ Job satisfaction: An Italian study. Annali Di Igiene: Medicina Preventiva E Di Comunita, 28(1), 58–69. https://doi.org/10.7416/ ai.2016.2085
Tao, H., Zhang, A., Hu, J., & Zhang, Y. (2012). Regional differences in job satisfaction for mainland Chinese nurses. Nursing Outlook, 60(4), 213–220. https://doi.org/10.1016/ j.outlook.2011.08.007
Zweifel, P. (2016). A Novel way to Compare Health Care Systems and to Assess their Potential Competitiveness. Economic Affairs, 36(2), 155–167. https://doi.org/10.1111/ecaf.12175