Contenuto dell'articolo principale

Abstract

Introduzione: La frattura fra educazione infermieristica e realtà lavorativa quotidiana rappresenta una frequente causa di frustrazione ed esaurimento psicofisico, che spinge fino a metà degli infermieri a ritirarsi entro due anni dal conseguimento del titolo. Tali condizioni sono accentuate nell’assistenza alla persona anziana affetta da bisogni cronici e complessi.


Metodo: Un gruppo multidisciplinare di infermieri e filosofi ha studiato i determinanti ambientali, organizzativi e relazionali alla base dei problemi etici che emergono con maggior frequenza nell’assistenza alla persona anziana, sia nelle strutture per acuti, sia nelle strutture di ricovero a lungo termine, alla ricerca di evidenze utili a migliorare le condizioni dei professionisti. A tal proposito è stata una condotta una revisione di scopo.


Risultati: La maggior parte dei problemi ambientali e organizzativi risultano essere al di fuori del controllo dei singoli infermieri, e la maggior parte dei problemi relazionali ne rappresentano la conseguenza. Molti di questi problemi sono stati confermati e aggravati dalla pandemia di COVID-19. Discussione: Sebbene non vi siano soluzioni trasversali a tutti i contesti, resta possibile distinguere quali problemi rientrino nel dominio di azione degli infermieri, per aiutarli a prevenirne o gestirne l’occorrenza; e quali invece vadano oltre, onde evitare sentimenti di autoaccusa, e trasferire informazioni utili a coloro che invece possono di volta in volta intervenire.


Conclusioni: La formazione può allenare il pensiero critico e la comunicazione fra operatori, pazienti e familiari. Una volta raggiunti i massimi livelli possibili di cooperazione ed efficienza, tuttavia, margini di miglioramento sempre più ridotti saranno acquisiti a costi umani ed economici sempre maggiori. Il miglioramento delle condizioni degli infermieri dipende sempre sempre più da investimenti allocativi e culturali urgenti.


Keywords: anziani, COVID-19, esaurimento psicofisico, politiche allocative, salute sul luogo di lavoro.

Parole chiave

burnout anziani distress posti di lavoro promozione salute sicurezza burnout covid-19 moral distress workplace health promotion elderly

Dettagli dell'articolo

Come citare
Pennestrì, F., Giannetta, N., Villa, G., Manara, D. F., Sala, R., & Mordacci, R. (2022). Sfide etiche nell’assistenza agli anziani in contesto acuto e residenziale: una revisione di scopo. PROFESSIONI INFERMIERISTICHE, 75(1), 59. Recuperato da https://www.profinf.net/pro3/index.php/IN/article/view/1012

Riferimenti

  • Abma, T., Bruijn, A., Kardol, T., Schols, J., & Widdershoven, G. (2012). Responsibilities in elderly care: Mr Powell's narrative of duty and relations. Bioethics, 26(1), 22–31. https://doi.org/10.1111/j.1467-8519.2011.01898.x.
  • Adibelli, D., & Kiliç, D. (2013). Difficulties experienced by nurses in older patient care and their attitudes toward the older patients. Nurse Educ Today, 33(9), 1074-8.
  • American Nursing Association. (2017a). A Gold Bond to Restore Joy to Nursing: A Collaborative Exchange of Ideas to Address Burnout. Retrieved from https://ajnoffthecharts.com/report-draws-attention-to-nurse-burnout-seeks-to-restore-joy-to-profession/. January 28, 2021.
  • American Nursing Association (2017b). Exploring Moral Resilience Toward a Culture of Ethical Practice. A Call to Action Report. Retrieved from: https://www.nursingworld.org/~4907b6/ globalassets/docs/ana/ana-call-to-action--exploring-moral-resilience-final.pdf. January 28, 2021.
  • Austin W. (2012). Moral distress and the contemporary plight of health professionals. HEC forum: an interdisciplinary journal on hospitals' ethical and legal issues, 24(1), 27–38. https://doi.org/10.1007/s10730-012-9179-8.
  • Barello, S., Palamenghi, L., & Graffigna, G. (2020). Burnout and somatic symptoms among frontline healthcare professionals at the peak of the Italian COVID-19 pandemic. Psychiatry research, 290, 113129. https://doi.org/10.1016/ j.psychres.2020.113129.
  • Boddington, P., & Featherstone, K. (2018). The canary in the coal mine: Continence care for people with dementia in acute hospital wards as a crisis of dehumanization. Bioethics, 32(4), 251–260. https://doi.org/10.1111/bioe.12446.
  • Bodenheimer, T., & Sinsky, C. (2014). From triple to quadruple aim: care of the patient requires care of the provider. Annals of family medicine, 12(6), 573–576. https://doi.org/10.1370/ afm.1713.
  • Bolmsjö, I. A., Sandman, L., & Andersson, E. (2006). Everyday ethics in the care of elderly people. Nursing ethics, 13(3), 249–263. https://doi.org/10.1191/0969733006ne875oa.
  • Chang, S., & Lee, T. H. (2018). Beyond Evidence-Based Medicine. The New England journal of medicine, 379(21), 1983–1985. https://doi.org/10.1056/NEJMp1806984.
  • Charon, R. (2008). Narrative Medicine: Honoring the Stories of Illness. Oxford University Press USA.
  • Chivers, S., Kriebernegg, U. (2017). An Enveloping Shadow? The Role of the Nursing Home in the Social Imaginary. In Care Home Stories: Aging, Disability, and Long-Term Residential Care (pp. 229-246). Transcript Verlag
  • Cochrane, A., Furlong, M., McGilloway, S., Molloy, D. W., Stevenson, M., & Donnelly, M. (2016). Time-limited home-care reablement services for maintaining and improving the functional independence of older adults. The Cochrane database of systematic reviews, 10(10), CD010825. https://doi.org/10.1002/14651858.CD010825.pub2.
  • Colquhoun, H. L., Levac, D., O'Brien, K. K., Straus, S., Tricco, A. C., Perrier, L., Kastner, M., & Moher, D. (2014). Scoping reviews: time for clarity in definition, methods, and reporting. Journal of clinical epidemiology, 67(12), 1291–1294. https://doi.org/10.1016/j.jclinepi.2014.03.013.
  • Corley, M. C., Elswick, R. K., Gorman, M., & Clor, T. (2001). Development and evaluation of a moral distress scale. Journal of advanced nursing, 33(2), 250–256. https://doi.org/ 10.1046/j.1365-2648.2001.01658.x.
  • Dauwerse, L., van der Dam, S., & Abma, T. (2012). Morality in the mundane: specific needs for ethics support in elderly care. Nursing ethics, 19(1), 91–103. https://doi.org/10.1177/ 0969733011412102.
  • David, H., Riera, J., Mallebrera, A. H., & Costa, M. (2020). Case management nurse in Spain: facing the challenge of chronicity through a comprehensive practice. A enfermeira gestora de casos na Espanha: enfrentando o desafio da cronicidade por meio de uma prática integral. Ciencia & saude coletiva, 25(1), 315–324. https://doi.org/10.1590/1413-81232020251 .29272019.
  • Dean, W., Jacobs, B., & Manfredi, R. A. (2020). Moral Injury: The Invisible Epidemic in COVID Health Care Workers. Annals of emergency medicine, 76(4), 385–386. https://doi.org/10.1016/j.annemergmed.2020.05.023.
  • Dominguez-Rué, E., Nierling, N. Enabling a Mobile and Independent Way of Life for People With Dementia – Needs-oriented Technology Development. In Ageing and Technology: Perspectives from the Social Sciences, (pp. 183-204). Transcript Verlag.
  • Eldh, A. C., van der Zijpp, T., McMullan, C., McCormack, B., Seers, K., & Rycroft-Malone, J. (2016). 'I have the world's best job' - staff experience of the advantages of caring for older people. Scandinavian journal of caring sciences, 30(2), 365–373. https://doi.org/10.1111/scs.12256.
  • England, P. (2005). Emerging theories of work. Annual Review of Sociology, 31, 381-399.
  • European Commission, Expert Panel on Effective Ways of Investing in Health. Defining Value in “Value-Based Healthcare”. Retrieved from: https://ec.europa.eu/health/sites/health/files /expert_panel/docs/024_defining-value-vbhc_en.pdf. January 28, 2021.
  • Faralli, C., Bottari, C., & Biasco, G. (2020). La formazione bioetica degli operatori sanitari: la lezione dal Covid-19. Retrieved from: https://www.quotidianosanita.it/lettere-al-direttore /articolo.php?articolo_id=84154. Jan 28, 2021.
  • Fourie C. (2017). Who Is Experiencing What Kind of Moral Distress? Distinctions for Moving from a Narrow to a Broad Definition of Moral Distress. AMA journal of ethics, 19(6), 578–584. https://doi.org/10.1001/journalofethics.2017.19.6 .nlit1-1706.
  • Freudenberger, H.J. (1974). Staff Burn-Out. Journal of Social Issues, 30(1), 159-165.
  • Gibson, C.H. (1993). Underpinnings of ethical reasoning in nursing- Journal of Advanced Nursing, 18 (12), 2003-7.
  • Glenn, E.N. (2000). Creating a Caring Society. Contemporary Sociology, 29, 84-94.
  • Goethals, S., Dierckx de Casterlé, B., & Gastmans, C. (2012). Nurses' decision-making in cases of physical restraint: a synthesis of qualitative evidence. Journal of advanced nursing, 68(6), 1198–1210. https://doi.org/10.1111/j.1365-2648.2011.05909.x.
  • Hadolt, B., Hardon, A. (2017). Market thinking and home nursing. Perspectives on new socialities in healthcare in Denmark. In Emerging socialities in 21st century healthcare (pp. 75-88). Amsterdam University Press.
  • Harrad, R., & Sulla, F. (2018). Factors associated with and impact of burnout in nursing and residential home care workers for the elderly. Acta bio-medica: Atenei Parmensis, 89(7-S), 60–69. https://doi.org/10.23750/abm.v89i7-S.7830.
  • Harvard Women’s Health Watch. (2019). The health benefits of strong relationships. Retrieved from: https://www.health.harvard.edu/newsletter_article/the-health-benefits-of-strong-relationships. Accessed January 28, 2021.
  • Hausknecht, S., Low, L., O’Loughlin, K., McNab, J., & Clemson, L. (2020). Older Adults’ Self-Perceptions of Aging and Being Older: A Scoping Review. The Gerontologist, 60(7), e524–e534. https://doi.org/10.1093/geront/gnz153.
  • Holøyen, P. K., & Stensdotter, A. K. (2018). Patients with spondyloarthritis are equally satisfied with follow-up by physiotherapist and rheumatologist. Musculoskeletal care, 16(3), 388–397. https://doi.org/10.1002/msc.1241.
  • Hughes RG. Nurses at the “Sharp End” of Patient Care. In: Hughes RG, editor. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 2.
  • Irby, D. M., Cooke, M., & O'Brien, B. C. (2010). Calls for reform of medical education by the Carnegie Foundation for the Advancement of Teaching: 1910 and 2010. Academic medicine: journal of the Association of American Medical Colleges, 85(2), 220–227. https://doi.org/10.1097/ ACM.0b013e3181c88449.
  • Istituto Superiore di Sanità (2020). Survey nazionale sul contagio COVID-19 nelle strutture residenziali e sociosanitarie. Report finale. Retrieved from: 4b14b829-5a07-24e9-955a-4d4c9a7e4440 (iss.it). January 28, 2021.
  • Ives Erickson, J., & Pappas, S. (2020). The Value of Nursing Research. The Journal of nursing administration, 50(5), 243–244. https://doi.org/10.1097/NNA.0000000000000876.
  • Jakobsen, R., & Sørlie, V. (2010). Dignity of older people in a nursing home: narratives of care providers. Nursing ethics, 17(3), 289–300. https://doi.org/10.1177/0969733009 355375.
  • Jameton, A. (1984). Nursing practice: The Ethical Issues, Prentice-Hall.
  • Jangland, E., Teodorsson, T., Molander, K., & Muntlin Athlin, Å. (2018). Inadequate environment, resources and values lead to missed nursing care: A focused ethnographic study on the surgical ward using the Fundamentals of Care framework. Journal of clinical nursing, 27(11-12), 2311–2321. https://doi.org/10.1111/jocn.14095.
  • Jecker N. S. (1997). Principles and methods of ethical decision making in critical care nursing. Critical care nursing clinics of North America, 9(1), 29–33.
  • Jia Y, Chen O, Xiao Z, Xiao J, Bian J, Jia H. Nurses' ethical challenges caring for people with COVID-19: A qualitative study. Nurs Ethics. 2020 Aug 28:969733020944453. doi: 10.1177/0969733020944453. Epub ahead of print. PMID: 32856534; PMCID: PMC7653013.
  • Kalaitzidis E, Jewell P. The Concept of Advocacy in Nursing: A Critical Analysis. Health Care Manag (Frederick). 2015 Oct-Dec;34(4):308-15. doi: 10.1097/HCM.0000000000000079. PMID: 26506292.
  • Karadag, M., Erginer, E., & Santas, S. (2009). Using the ‘six thinking hats’ model of learning in a surgical nursing class: Sharing the experience and student opinions. Australian Journal of Advanced Nursing, 26(3), 59-69.
  • LaSala C. A. (2009). Moral accountability and integrity in nursing practice. The Nursing clinics of North America, 44(4), 423–434. https://doi.org/10.1016/j.cnur.2009.07.006.
  • Lawless, M. T., Marshall, A., Mittinty, M. M., & Harvey, G. (2020). What does integrated care mean from an older person's perspective? A scoping review. BMJ open, 10(1), e035157. https://doi.org/10.1136/bmjopen-2019-035157.
  • Léonard, M.J., Saumier, D., Brunet, A. (2020). When the Lawyer Becomes Traumatized: A Scoping Review. Sage Open, July-September, 1-10.
  • Levinson, W., Roter, D. L., Mullooly, J. P., Dull, V. T., & Frankel, R. M. (1997). Physician-patient communication. The relationship with malpractice claims among primary care physicians and surgeons. JAMA, 277(7), 553–559. https://doi.org/10.1001/jama.277.7.553.
  • Litz, B.T., Stein, N., Delaney, E., Lebowitz, L., Nash, W.P., Silva, C., & Maguen, S. (2009). Moral injury and moral repair in war veterans: a preliminary model and intervention strategy. Clinical Psychology Review, 29(8), 695-706.
  • Lo, M-C.L., & Nguyen, E.T. (2018). Caring and Carrying the Cost: Bicultural Latina Nurses’ Challenges and Strategies for Working with Coethnic Patients. The Russell Sage Foundation Journal of the Social Sciences, 4(1), 149-171.
  • Macer, D.R.J. (2008). Moral Games for Teaching Bioethics. The UNESCO Chair in Bioethics.
  • Maier, C. B., & Aiken, L. H. (2016). Task shifting from physicians to nurses in primary care in 39 countries: a cross-country comparative study. European journal of public health, 26(6), 927–934. https://doi.org/10.1093/eurpub/ckw098.
  • Morley, G., Ives, J., Bradbury-Jones, C., & Irvine, F. (2019). What is 'moral distress'? A narrative synthesis of the literature. Nursing ethics, 26(3), 646–662. https://doi.org/ 10.1177/0969733017724354.
  • Mudallal, R. H., Othman, W. M., & Al Hassan, N. F. (2017). Nurses' Burnout: The Influence of Leader Empowering Behaviors, Work Conditions, and Demographic Traits. Inquiry: a journal of medical care organization, provision and financing, 54, 46958017724944. https://doi.org/10.1177 /0046958017724944.
  • Murphy E. (2004). Case management and community matrons for long term conditions. BMJ (Clinical research ed.), 329(7477), 1251–1252. https://doi.org/10.1136/bmj.329.7477.1251.
  • Nibbelink, C. W., & Brewer, B. B. (2018). Decision-making in nursing practice: An integrative literature review. Journal of clinical nursing, 27(5-6), 917–928. https://doi.org/10.1111 /jocn.14151.
  • Oliver, D.B. (1999). The Real Caregivers in the Nursing Home – Certified Nursing Assistants. Bioethics Forum, 15, 18-22.
  • O'Neill, M., Ryan, A., Tracey, A., & Laird, L. (2020). 'The Primacy of 'Home': An exploration of how older adults' transition to life in a care home towards the end of the first year. Health & social care in the community, 10.1111/hsc.13232. Advance online publication. https://doi.org/10.1111/hsc.13232.
  • Pappas S. H. (2013). Value, a nursing outcome. Nursing administration quarterly, 37(2), 122–128. https://doi.org/10.1097/NAQ.0b013e3182869dd9.
  • Pennestrì, F. (2017). [From cure to care: Regione Lombardia welfare reform between fairness, universalism and sustainability]. Politiche Sanitarie - Italian Journal of Health Policy, 18(3): 113-127.
  • Pennestrì, F. (2021). [Mind the gap: the impact of fragmented care on the wellbeing of elderly, chronic and frail patients]. Politiche Sanitarie – Italian Journal of Health Policy, 21(2): 80-98.
  • Pennestrì, F., Gaudioso, A., Jani, A., Bottinelli, E., & Banfi, G. (2021). Is administered competition suitable for dealing with a public health emergency? Lessons from the local healthcare system at the centre of early COVID-19 outbreak in Italy. Central European Journal of Publi Health, 29(2): 109-116.
  • Perni, S., Pollack, L. R., Gonzalez, W. C., Dzeng, E., & Baldwin, M. R. (2020). Moral distress and burnout in caring for older adults during medical school training. BMC medical education, 20(1), 84. https://doi.org/10.1186/s12909-020-1980-5.
  • Profetto-McGrath J. (2005). Critical thinking and evidence-based practice. Journal of professional nursing: official journal of the American Association of Colleges of Nursing, 21(6), 364–371. https://doi.org/10.1016/j.profnurs.2005.10.002.
  • Rees, J., King, L., & Schmitz, K. (2009). Nurses' perceptions of ethical issues in the care of older people. Nursing ethics, 16(4), 436–452. https://doi.org/10.1177/0969733009104608.
  • Rodriquez J. (2009). Attributions of Agency and the Construction of Moral Order: Dementia, Death, and Dignity in Nursing-home Care. Social psychology quarterly, 72(2), 165–179. https://doi.org/10.1177/019027250907200206.
  • Rushton C, Edvardsson D. Reconciling conceptualizations of ethical conduct and person-centred care of older people with cognitive impairment in acute care settings. Nurs Philos. 2018 Apr;19(2). doi: 10.1111/nup.12190. Epub 2017 Sep 26. PMID: 28952175.
  • Rushton C, Nilsson A, Edvardsson D. Reconciling concepts of time and person-centred care of the older person with cognitive impairment in the acute care setting. Nurs Philos. 2016 Oct;17(4):282-9. doi: 10.1111/nup.12132. PMID: 27659589.
  • Rushton C. H. (1995). Creating an ethical practice environment: a focus on advocacy. Critical care nursing clinics of North America, 7(2), 387–397.
  • Saarnio, R., Sarvimäki, A., Laukkala, H., & Isola, A. (2012). Stress of conscience among staff caring for older persons in Finland. Nursing ethics, 19(1), 104–115. https://doi.org/ 10.1177/0969733011410094.
  • Sammet K. (2007). Autonomy or protection from harm? Judgements of German courts on care for the elderly in nursing homes. Journal of medical ethics, 33(9), 534–537. https://doi.org/10.1136/jme.2006.018341
  • Senior, J. (2020). The Psychological Traumta That Awaits Our Doctors and Nurses. Retrieved from: https://www.nytimes.com/2020/03/29/opinion/coronavirus-ventilators-rationing-triage.html, January 28, 2021.
  • Shanafelt, T. D., Dyrbye, L. N., Sinsky, C., Hasan, O., Satele, D., Sloan, J., & West, C. P. (2016). Relationship Between Clerical Burden and Characteristics of the Electronic Environment With Physician Burnout and Professional Satisfaction. Mayo Clinic proceedings, 91(7), 836–848. https://doi.org/10.1016/j.mayocp.2016.05.007.
  • Shin J. H. (2015). Declining body, institutional life, and making home-are they at odds? The lived experiences of moving through staged care in long-term care settings. HEC forum: an interdisciplinary journal on hospitals' ethical and legal issues, 27(2), 107–125. https://doi.org/10.1007/s10730-015-9269-5.
  • Signorelli, C., Odone, A., Gianfredi, V., Bossi, E., Bucci, D., Oradini-Alacreu, A., Frascella, B., Capraro, M., Chiappa, F., Blandi, L., & Ciceri, F. (2020). COVID-19 mortality rate in nine high-income metropolitan regions. Acta Biomed, 91(9-S),7-18.
  • Snelling P. C. (2016). The metaethics of nursing codes of ethics and conduct. Nursing philosophy: an international journal for healthcare professionals, 17(4), 229–249. https://doi.org/10.1111/nup.12122.
  • Stenbock-Hult, B., & Sarvimäki, A. (2011). The meaning of vulnerability to nurses caring for older people. Nursing ethics, 18(1), 31–41. https://doi.org/10.1177/0969733010385533.
  • Straßner, C., Frick, E., Stotz-Ingenlath, G., Buhlinger-Göpfarth, N., Szecsenyi, J., Krisam, J., Schalhorn, F., Valentini, J., Stolz, R., & Joos, S. (2019). Holistic care program for elderly patients to integrate spiritual needs, social activity, and self-care into disease management in primary care (HoPES3): study protocol for a cluster-randomized trial. Trials, 20(1), 364. https://doi.org/10.1186/s13063-019-3435-z.
  • Sokolowski, M. (2012). Sex Dementia and the Nursing Home: Ethical Issues for Reflection. Journal of Ethics in Mental Health, 7, 1-5.
  • Stolt, M., Leino-Kilpi, H., Ruokonen, M., Repo, H., & Suhonen, R. (2018). Ethics interventions for healthcare professionals and students: A systematic review. Nursing ethics, 25(2), 133–152. https://doi.org/10.1177/0969733017700237.
  • Theorell, T., & Karasek, R. A. (1996). Current issues relating to psychosocial job strain and cardiovascular disease research. Journal of occupational health psychology, 1(1), 9–26. https://doi.org/10.1037//1076-8998.1.1.9.
  • Teater, B., & Chonody, J. M. (2020). How Do Older Adults Define Successful Aging? A Scoping Review. International journal of aging & human development, 91(4), 599–625. https://doi.org/10.1177/0091415019871207.
  • Ter Meulen, R. (2008). The Lost Voice: How Libertarianism and Consumerism Obliterate the Need for a Relational Ethics in the National Health Care Service. Christian Bioethics, 14, 78-94.
  • Tessman L. (2020). Moral distress in health care: when is it fitting?. Medicine, health care, and philosophy, 23(2), 165–177. https://doi.org/10.1007/s11019-020-09942-7.
  • Tomietto, M., Comparcini, D., Simonetti, V., & Cicolini, G. (2020). Nursing Education: challenges and perspectives in a COVID-19 age. Professioni Infermieristiche, 73(3). Retrieved from: http://profinf.net/pro3/index.php/IN/article/view/796. February 7, 2021.
  • Van der Cingel M. (2011). Compassion in care: a qualitative study of older people with a chronic disease and nurses. Nursing ethics, 18(5), 672–685. https://doi.org/10.1177/0969 733011403556.
  • Van der Dam, S., Molewijk, B., Widdershoven, G. A., & Abma, T. A. (2014). Ethics support in institutional elderly care: a review of the literature. Journal of medical ethics, 40(9), 625–631. https://doi.org/10.1136/medethics-2012-101295.
  • Van der Dam, S., Abma, T. A., Kardol, M. J., & Widdershoven, G. A. (2012). "Here's my dilemma". Moral case deliberation as a platform for discussing everyday ethics in elderly care. Health care analysis: HCA: journal of health philosophy and policy, 20(3), 250–267. https://doi.org/10.1007/s10728-011-0185-9.
  • Van der Elst E, Dierckx de Casterlé B, Gastmans C. Elderly patients' and residents' perceptions of 'the good nurse': a literature review. J Med Ethics. 2012 Feb;38(2):93-7. doi: 10.1136/medethics-2011-100046. Epub 2011 Oct 29. PMID: 22038560.
  • Van Humbeeck, L., Malfait, S., Holvoet, E., Vogelaers, D., De Pauw, M., Van Den Noortgate, N., & Van Biesen, W. (2020). Value discrepancies between nurses and patients: A survey study. Nursing ethics, 27(4), 1044–1055. https://doi.org/10.1177/0969733020906595.
  • Wagner C. (2015). Moral distress as a contributor to nurse burnout. The American journal of nursing, 115(4), 11. https://doi.org/10.1097/01.NAJ.0000463005.73775.9e.
  • Whitehead, P. B., Herbertson, R. K., Hamric, A. B., Epstein, E. G., & Fisher, J. M. (2015). Moral distress among healthcare professionals: report of an institution-wide survey. Journal of nursing scholarship: an official publication of Sigma Theta Tau International Honor Society of Nursing, 47(2), 117–125. https://doi.org/10.1111/jnu.12115.
  • Wiles, J. L., Leibing, A., Guberman, N., Reeve, J., & Allen, R. E. (2012). The meaning of "aging in place" to older people. The Gerontologist, 52(3), 357–366. https://doi.org/10.1093/ geront/gnr098.
  • Wodskou, P. M., Høst, D., Godtfredsen, N. S., & Frølich, A. (2014). A qualitative study of integrated care from the perspectives of patients with chronic obstructive pulmonary disease and their relatives. BMC health services research, 14, 471. https://doi.org/10.1186/1472-6963-14-471.
  • World Health Organization (WHO). (2010). Healthy Workplaces: a model for action: for employers, workers, policy-makers and practitioners. Retrieved from: https://apps.who.int/iris/handle /10665/44307. January 28, 2021.